Technical Product Support Specialist Job at Wibu-Systems USA, Edmonds, WA

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  • Wibu-Systems USA
  • Edmonds, WA

Job Description

Technical Product Support Specialist

Posted on 04/11/2025

Location

remote, in office at Edmonds, WA, or hybrid

Description

Wibu-Systems USA is looking for a Technical Product Support Specialist for our expanding North American sales subsidiary – working from home or in our office in Edmonds, WA. This is a ground-floor opportunity in a cutting-edge industry! Wibu-Systems USA sells and supports the CodeMeter License Platform which enables software developers to protect, license and manage the software monetization process for their high value software.

Major Duties & Responsibilities

  • Knowledge in at least one programming language (C++, C#, VB.NET, or Java) and/or structured query language (SQL) with PHP.
  • Technical knowledge in at least one operating system (Windows, Linux, MacOS, embedded systems).
  • Problem solving skills.
  • Strong verbal and written communication skills, including email engagement and telephone etiquette.
  • High energy, self-motivated, and a strong sense of accountability.
  • Both success- and results-oriented.
  • Strong PC skills - Microsoft Office Suite.

Minimum Skills & Abilities

Additional skills helpful:

  • Support experience in the software or IT industry.
  • General experience in PC software installation, network management and operating system setup.
  • Knowledge in management and programming of databases and web services.
  • Associate or bachelor's degree in computing and/or software systems; post-secondary computing certificates acceptable.

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Job Tags

Work from home, Home office,

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