Service Support Technician Job at RecruitTalent LLC., Suffolk, VA

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  • RecruitTalent LLC.
  • Suffolk, VA

Job Description

Job Summary:
We are seeking a skilled and experienced Service Support Technician to join our team. The ideal candidate will have a minimum of 5 years of relevant experience and hold a bachelor's degree in a related field. This role requires a strong technical background, excellent problem-solving skills, and the ability to provide exceptional support to our clients. Candidates must also pass a background check and possess relevant certifications.

Key Responsibilities:

  • Diagnose and resolve technical issues related to equipment, systems, or software.
  • Perform routine maintenance and inspections to ensure optimal performance.
  • Provide on-site and remote technical support to clients and team members.
  • Maintain accurate records of service activities, including repairs, maintenance, and troubleshooting.
  • Collaborate with other departments to address and resolve complex technical challenges.
  • Ensure compliance with safety regulations and company policies.
  • Stay updated on industry trends and advancements to enhance technical expertise.

Qualifications:

  • Bachelor's degree in a relevant field (e.g., Information Technology, Engineering, or related discipline).
  • Minimum of 5 years of experience in a similar role.
  • Relevant certifications (e.g., CompTIA, Microsoft, Cisco, or equivalent).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Willingness to undergo and pass a background check.

Job Tags

Remote job,

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