Job Description
**Job Description**
**Who We Are:**
The Oracle Local Government Global Industry Unit has launched a modern suite of public safety SaaS applications and hardware for the Local Government markets using cutting edge technologies. These are exciting times in our space - we are growing fast and delivering innovative solutions to public safety agencies.
**Who You Are:**
The Public Safety Implementation Consultant is a key member of the Oracle team responsible for customer implementation strategy, configuration, and customer enablement of Oracle Public Safety solutions. The position requires strong consulting skills and the ability to develop trusting business partnerships with key Oracle public safety customers. You will play a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Oracle solutions to meet the requirements and providing guidance to customers to achieve a successful implementation. You must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. This team member will partner closely with the Product, Sales and Support teams to ensure a superior customer relationship throughout the implementation. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
**What you will do:**
+ Develop trusted relationships with our customers, set expectations, provide meaningful and timely communication and deliver on promises and commitments.
+ Use your experience and knowledge in public safety software and operations to align customer needs and requirements with evolving product roadmaps and development.
+ Expand and challenge the way we provide service by going beyond our customers' expectations by designing and delivering market leading implementation methods and solutions to deliver an amazing experience.
+ Challenge industry standards in approaching, designing and implementing modern technology solutions in the public safety space.
+ Become an expert in Oracle public safety products to deliver cutting edge solutions and referenceable customers.
+ Exhibit strong executive presence and ability to interact with key project sponsors.
**What you've done:**
+ Bachelor's degree or equivalent (minimum 8 years) work experience
+ 5+ years of technical and/or consulting experience architecting enterprise and application solutions in public safety software.
+ Proven self-starter that proactively develops working relationships with key internal and external stakeholders.
+ Demonstrated experience in requirements gathering, use-case documentation, business analysis, integrations/interfaces, data conversions and other key elements of public safety implementations.
+ Ability to translate business requirements to technical resources and vice-versa.
+ Experienced with gap analysis, issue documentation, tracking and prioritization.
+ Delivered end-to-end solutions throughout the entire SDLC including running customer-facing workshops, leading testing and feedback sessions, Go-Live planning and successful Customer Success/Support transitions.
+ Shown comfort working in rapid paced environments with evolving expectations and priorities.
+ Able to travel up to 25% of the time depending on need.
**It would be awesome if you also had:**
+ CJIS certification
+ Knowledge/familiarity with Oracle products and services, including Oracle Cloud Infrastructure (OCI)
+ Experience working in a public safety position
+ Project Management experience or certifications
+ Management experience including hiring, developing and leading a team
+ JIRA experience
+ Technical skills (SQL, Python, Java)
**Note:**
_This is a Criminal Justice Information Systems (CJIS) sensitive position and will require a fingerprint-based background investigation, conducted by customer criminal justice agencies, to determine an applicant's eligibility for access to criminal justice information. Employees hired for this position will be required to obtain and maintain CJIS access approval by Federal, state, and/or local agencies for Criminal Justice information, related law enforcement databases, and communications systems._
**\#LI-Remote**
**Responsibilities**
**What you will do:**
+ Develop trusted relationships with our customers, set expectations, provide meaningful and timely communication and deliver on promises and commitments.
+ Use your experience and knowledge in public safety software and operations to align customer needs and requirements with evolving product roadmaps and development.
+ Expand and challenge the way we provide service by going beyond our customers' expectations by designing and delivering market leading implementation methods and solutions to deliver an amazing experience.
+ Challenge industry standards in approaching, designing and implementing modern technology solutions in the public safety space.
+ Become an expert in Oracle public safety products to deliver cutting edge solutions and referenceable customers.
+ Exhibit strong executive presence and ability to interact with key project sponsors.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing
[email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Job Tags
Holiday work, Temporary work, Work experience placement, Local area, Remote job, Flexible hours,