Operations Division Support. The GCC Theater Operations Division provides 24/7 operational oversight, support, and maintenance for all GCC-managed services residing on the Army’s unclassified and classified portions of the DODIN-A.
• Operations Center Support. Establish a management framework that ensures identification, ticketing, tracking, escalation, remediation, and reporting of issues and/or concerns impacting DoDIN-A warfighter operational capabilities from inception through closure IAW Operations Division SOPs.
• NETCOP Management. Maintain and evolve the RCC’s NETCOP to best depict the current service capabilities for all RCC managed DODIN-A terrain and services. Ensure the RCC NETCOP clearly depicts the status of all RCC-manage systems, networks, and capabilities (fully operational, degraded, and non-operational capabilities) and outlines current impact to services across the DoDIN-A as a whole.
• ASI Management. Coordinate, manage, track, and disclose all GCC, NETCOM, 7SC, Enterprise Services (A365, AVD, etc.), installation, and DISA ASIs that impact DoDIN-A warfighter operational capabilities to include all system maintenance and capability upgrades for DoDIN-A services, networks, and capabilities. Management of ASIs will be IAW GCC ASI SOP and DISA/IWOC ASI policies. Report any ASI that will impact critical systems and or services to Government leadership as outlined in Appendix C: ITIL Key Performance Standards.
Basic Qualifications:
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
$80,000 - $128,000. This represents the typical salary range for this position based on experience and other factors.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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