Job Description
Human Services Associate/Support Planner needed for our government client in Randallstown. The Human Services Associate/Supports Planner will provide on-going intense case management services to 45 + clients who are older or disabled in a private home or assisted living setting. One year contract position. The non-negotiable pay rate is $20.50 per hour.
Essential Duties: - Perform in-home assessments to evaluate the health and social needs of participants.
- Telephone contact to schedule an in-home assessment.
- Conduct a face-to-face interview with participant & or responsible party &/or service provider.
- Client assessments to include review of: general diagnosis and treatment, activities of daily living, and independent activities of daily living.
- Perform a review of the clients cognitive, functional, and behavior status.
- Evaluate the appropriateness and effectiveness of Waiver and non-Waiver services.
- Evaluate and record changes in the participants' general health & well-being.
- Review medical documentation (i.e., urgent care visits and hospital discharge plans).
- Complete designated program client assessment forms.
- Develop a person-centered Plan of Service (POS)
- Monitor the implementation of services and whether or not a Plan of Service requires a revision.
- Monitor Community Settings compliance.
- Serve as the coordinator of services between the client and the service providers.
- Assign OTP devices to clients without landline phones for providers to utilize for clocking in when providing services.
- Check ISAS (In-home Supports Assurance System)
- Review InterRai assessments, nurse monitor reports, medical. If appropriate, also review adult day care updates, and DDA program reports on a regular basis through Maryland LTSS.
- Monitor visits by Nurse Monitors for completion in a timely fashion.
- Complete, monitor and submit reportable events as required.
- Review all incidents reports and complete follow-up as needed.
- Ensure on-going monitoring of the clients medical condition, monitoring services delivery, advocating on behalf of the clients with the clients physician, insurance companies, and other social service agencies/ programs.
- Investigate clients complaints of quality of service.
- Document all case activity in the Maryland Long Term Services and Supports electronic web-based program.
- Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes pertaining to entry for Medicaid billable services
- Conduct a visit that includes a face-to-face interview with participant & or responsible party &/or service provider.
- Home assessments to include review of: general diagnosis and treatment, activities of daily living, and independent activities of daily living.
- Review of the clients cognitive, functional, and behavior status.
- Assess clients ability to reside and participate in programs safely in community setting.
- Monitor for indications of abuse and neglect
- Evaluate the appropriateness and effectiveness of waiver and non-waiver services.
- Evaluate and record and changes in the participants general health & well-being.
- Complete an ALF chart review.
- Review medical documentation (i.e., urgent care visits and hospital discharge plans).
- Review all 45-day nurse reports ensuring that they are being completed on a routine bases as required and follow-up as needed.
- Develop a person-centered Plan of Service (POS)
- Monitor the implementation of services and whether or not a Plan of Service requires a revision
- Serve as the coordinator of services between the client and the service providers.
- Monitor Community settings compliance.
- Review InterRai assessments, nurse monitor, and other medical updates.
- Review medical adult day care updates, and DDA program reports on a regular basis through Maryland LTSS.
- Complete, monitor and submit reportable events as required.
- Review all incidents reports and complete follow-up as needed.
- Ensure on-going monitoring of the clients medical condition, monitoring services delivery, advocating on behalf of the clients with the clients physician, insurance companies, and other social service agencies/ programs.
- Investigate clients complaints of quality of service.
- Document all case activity in the Maryland Long Term Services and Supportelectronic web-based program.
- Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes
- pertaining to entry for Medicaid billable services.
- Perform in-home assessments to evaluate the health and social
- needs of participants. Visits are to be conducted to meet the requirement of Annual and Quarterly assessments, along with required monthly contacts for each client.
- Conduct a face-to-face interview with participant & or responsible party &/or service provider.
- Client assessments to include review of: general diagnosis and treatment, activities of daily living, and independent activities of daily living.
- Assess clients ability to reside and participate in programs safely in community setting.
- Monitor for indications of abuse and neglect
- Evaluate the appropriateness and effectiveness of Waiver and non-Waiver services.
- Evaluate and record changes in the participants general health & well-being.
- Review medical documentation (i.e., urgent care visits and hospital discharge plans).
- Complete designated program client assessment forms.
- Develop a person-centered Plan of Service (POS).
- Monitor the implementation of services and whether or not a Plan of Service requires a revision.
- Monitor Community Settings compliance.
- Serve as the coordinator of services between the client and the service providers.
- Assign OTP devices to clients without landline phones for providers to utilize for clocking in when providing services.
- Check ISAS (In-home Supports Assurance System).
- Review InterRai assessments, nurse monitor reports, medical. If appropriate, also review adult day care updates, and DDA program reports on a regular basis through Maryland LTSS.
- Monitor visits by Nurse Monitors for completion in a timely fashion.
- Complete, monitor and submit reportable events as required.
- Review all incidents reports and complete follow-up as needed.
- Ensure on-going monitoring of the clients medical condition, monitoring services delivery, advocating on behalf of the clients with the clients physician, insurance companies, and other social service agencies/ programs.
- Investigate clients complaints of quality of service.
- Document all case activity in the Maryland Long Term Services and Supports electronic web-based program.
- Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes pertaining to entry for Medicaid billable services.
- Monitor for indications of abuse and neglect.
- Evaluate the appropriateness and effectiveness of waiver and non-waiver services.
- Evaluate and record and changes in the participants general health & well-being.
- Complete an ALF chart review.
- Review all 45-day nurse reports ensuring that they are being completed on a routine bases as required and follow-up as needed.
- Develop a person-centered Plan of Service (POS)
- Monitor the implementation of services and whether or not a Plan of Service requires a revision
- Serve as the coordinator of services between the client and the service providers.
- Monitor Community settings compliance.
- Review InterRai assessments, nurse monitor, and other medical updates.
- Work alongside the client to create a person-centered plan of service
- Determine if the applicants needs can be met under the program regulations.
- Determine applicants technical and financial eligibility.
- Assist with financial application and Medicaid re-determination as needed.
- Develop a Plan of Service that safely meets the applicants needs in the community.
- Evaluate needs of applicant/ client.
- Identify services to meet the needs, to include number of units and cost per unit & total cost.
- Identify service providers
- Update the Community Settings questionnaire in LTSS to ensure compliance for clients.
- Contact service providers and obtain signatures for the service agreement.
- Ensure Plan of Service (POS) does not exceed cost neutrality.
- Submit POS to the Lead Reviewer for review prior to final review by Maryland Department of Health for approval.
- Respond to clarification requests identified by the MDH Reviewer.
- Monitor LTSS Alerts module on a daily basis for status of updates on assigned clients.
- Record all case activity in the web based, State wide tracking system (LTSS) in a prompt and timely manner.
- Provide program information/processes to clients, service providers, and the general public.
- Provide information regarding program options and enrollment.
- Maintain knowledge of current HCBS policies and procedures
- Participate in monthly statewide online Supports Planning Agency (SPA) meetings to learn about HCBS program guidance and updates.
- Participate in regular HCBS team meetings to keep informed about the implementation of state regulations and processes, as well as Department of Aging policies
- Incorporate adjustments in policies and procedures into practice with clients
Qualifications:
- Must have at least two years of human service case management experience working with the elderly or disabled population.
- Must have a Bachelor's Degree in Human Services, Psychology, Public Health, Social or Behavioral Science.
- Ability to learn and utilize Maryland LTSS (Long Term Support Services) is required.
- Microsoft Word and Access skills are required.
- Must be able to accurately assessment client skills.
- Must be able to learn the operations of Maryland Long Term Services & Supports (LTSS) computer system.
- Must have good communication skills with the ability to read and interpret regulations.
- Knowledge of medical conditions/diseases along with terminology is required.
- Must have own transportation, good driving record and a valid Driver's License with the ability to travel throughout Baltimore County.
- Must complete CPR and First Aid training.
- Must be able to work fromk 8:30 am-4:30 pm Monday through Friday with a 1 hour non paid lunch. Client will evaluate a hybrid work schedule after six months of performance.
- Must be able to pass a background check and drug testing.
Swift Staffing offers weekly pay, sick pay hours, health insurance, a
one time longevity bonus, referral bonuses, holiday pay and a Roth IRA
plan. Certain restrictions apply.
Job Tags
Hourly pay, Weekly pay, Holiday work, Contract work, Immediate start, Monday to Friday,