Job Description
This position is primarily responsible for keeping displays, coolers, shelves and bins fully stocked and to provide prompt, friendly, courteous customer service, to help meet goals for merchandising departments, (Grocery, Bulk, Frozen, Refrigerated Grocery) by performing the following duties.
Essential Duties & Responsibilities:
CUSTOMER SERVICE
- Greets customers, smiling and making eye contact. Assist customers with questions, in prompt, friendly, courteous manner, referring them to others when necessary. Offer suggestions for purchases and ways to prepare products.
- Helps customers place and pickup special orders.
STOCKING
- Stocks displays, shelves, bins, coolers and freezers fully without overcrowding; face items on shelves.
- Rotates older stock to front, making space for new stock.
- Pulls short-date or low-quality items and record before disposing of them following established procedures.
- Labels items accurately with price tags or signs.
- Maintains stocking lists for later shifts.
- Notifies Grocery Manager of out-of-stocks through proper recording.
- Helps with unloading deliveries, check-in orders, fill out tracking sheets.
- Rotates overstock into storage. Maintains storage system in backroom.
DEPARTMENT MAINTENANCE
- Ensures that department areas are in clean, orderly condition, meeting health department standards.
- Alerts Floor Coordinator or Manager on Duty to potential shoplifters, disorderly customers or other emergencies.
- Participates in inventory.
OTHER RESPONSIBILITIES
- Attends department meetings, storewide meetings, and training as scheduled.
- Performs other tasks assigned by Grocery Manager
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES:
- Friendly, courteous, service-oriented, professional, and outgoing.
- Remain calm and professional in stressful situations.
- Must be able to work independently and productively with minimum supervision.
- Recognize problems, identify possible causes and resolve routine problems.
- Willing to work at least one weekend day.
- Demonstrated ability to work with customers and coworkers from diverse cultural backgrounds.
- Ability to work with TCCP to create an inclusive environment where all are welcomed.
Environmental Conditions/Physical Requirements:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Twin Cities Co-op Partners has an ongoing commitment to the principles and practices of diversity and inclusiveness. Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, genetic information, disability, age, marital status, familial status, veteran status, citizenship, pregnancy, membership or activity in a local human rights commission, status with regard to public assistance, or any other status category by applicable law. People with a wide variety of backgrounds and experiences are encouraged to apply.
This position is part of a bargaining unit represented by UFCW 663.
Job Tags
Permanent employment, Local area, Weekend work, Afternoon shift,