Job Description

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
• Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
• Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
• Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

About the role:

We're hiring an experienced DX Engineer with a strong technical writing background to join our Docs team. You will work with cross-functional teams, including software engineers, DevOps, and C-Suite, to ensure that our development tools, workflows, and documentation are of the highest quality.

**When applying, please submit a favorite piece of your own writing that is relevant to your work experience and/or current role. This could be a blog post, documentation, or related material. If you do not, your application will not be considered. **

What you will do:

• Develop and update technical documentation, focusing on Bask's tools, libraries, and APIs
• Act as customer zero, ensuring our documentation meets the reader's needs and enhances their experience using our products
• Review and refine documentation and code examples for clarity and adherence to our style guide
• Proactively maintain and improve the documentation sites
• Manage your projects in coordination with the team, adhering to deadlines and contributing to our documentation strategy
• Embrace new products and processes, sharing knowledge and driving documentation quality and innovation
• Report to our CEO

Requirements

About you:

• You bring at least five years of experience as a Technical Writer, Developer Experience Engineer, or related role, with a proven track record of creating impactful documentation
• You know frontend tools such as TypeScript & Next.js
• You are proficient in MDX, Markdown, and Git workflows, enabling you to create efficient and interactive documentation
• You excel in communication and collaboration, thriving in a team environment and contributing to a positive workplace
• You quickly adapt to new domains, learning and articulating complex concepts into clear, comprehensive content
• You focus on putting the reader first, ensuring documentation is accessible and engaging
• You understand and apply various content types effectively in your technical writing

Benefits

Benefits:

Great compensation package and stock options. Culture Focused. We prioritize building a high-performance culture of top talent. At Bask, you'll work with a team of smart, motivated and happy people who like to have fun. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it. Remote Friendly - Work with teammates from different time zones across the globe. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

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