Dispatcher Job at Six Star, Pittsburgh, PA

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  • Six Star
  • Pittsburgh, PA

Job Description

We are always seeking smart, energetic, and hardworking people committed to a rewarding, long-term career! Become a part of Six Star’s heating and cooling team of talented individuals. All positions will require candidates to have a reliable mode of transportation. HVAC industry experience is preferred.

Six Star is an equal opportunity employer.

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems.

The Big Task

You will promote customer satisfaction by converting incoming customer calls into booked service appointments. You will evaluate customer calls and match the right technician to every job.

Key Sub Tasks

  • You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
  • Learn the business and learn how to prioritize the most urgent customer calls.
  • Participate in training so that you grow and develop as a professional.
  • Maintain and update our customer database with complete and accurate information.
  • Maintain communication with dispatch and your manager.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.

What We Offer

  • Our top performers are among the highest paid technicians in Pittsburgh. You’ll have unlimited earning potential.
  • Company truck.
  • Medical Insurance
  • 401k Plan with a company match.
  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Six Star Heating and Cooling, Inc.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and your customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Six Star Heating and Cooling by visiting Sixstarhvac.com.

Employee Perks Program

Employees get exclusive, money-saving offers and special coupons for contractor services. On top of receiving free in-home estimates, check-out what all our employee perks include:

Rewards for Heating & Cooling

Save on services, installations, and updates!

How it Works:

  • Spend up to $2,500 and get 10% OFF
  • Spend over $2,500 and get $400 OFF

Extra Cash

When you refer a friend, family member, or neighbor.

How it Works:

  • Receive $10 with the purchase of Star Maintenance Agreement
  • Receive $50 with the purchase of an installation or replacement over $3,500

Family Discount

You can share your employee discount with 1 eligible family member per year.

How it Works:

  • Get your family member’s Name, Address, Phone Number, and Email address & send to [email protected] from your employee email account

Help you and your family save big on home comfort solutions!

Job Tags

For contractors, Second job, Immediate start,

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