Job Description

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com , or visit our investor site . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit .

About the Role:

Reporting to the Head Compounding Pharmacist, the Compounding Lab Manager will be responsible for daily operations within the compounding labs in the pharmacy. You will support the scale-up of growing compounding capabilities, as well as acting as a stakeholder in the development of new compounded treatments. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.

You Will:

• Directly manage all patient-specific non-sterile compounding and responsible for patient-specific non-sterile compounding activities.

• Direct supervision of the compounding technicians and lab assistants

• Train all new compounding technicians on equipment and processes used in the lab

• Ability to be immersed in the daily operation of a pharmacy

• Master all the equipment in the lab, and work with suppliers as necessary to optimize equipment output

• Work with QA team to ensure quality of compounds and safety of employees in the compounding lab

• Organize, track and maintain all documentation pertinent to the compounding labs. Environmental controls, scale calibrations and hood certifications are included

• Identify all applicable regulatory agencies and laws for compliance

• Plans, organizes, and directs the development of compounding initiatives

• Ensure every critical check is accomplished every day for every single compound

• Staff the non-sterile laboratories as needed with the highest level of competency

• Creates project plans for the rollout and execution of new compounding initiatives.

• Service and satisfy professional's questions regarding compounded prescription needs.

• Provide counsel to professionals having questions or problems with compounded

• Develop training materials and other knowledge assessment verifications

• Maintain study protocols and data relevant to compounded non-sterile products

• Review/Revise/Create Standard Operating Procedures (SOPs)

• Understand Pharmacy Standards of Practice

You Have:

• Bachelor of Science degree preferred

• 3-5 years of experience in a front line leadership or supervisory role

• Must be Familiar with USP chapters 795 and 800

• Experience working in a compounding pharmacy required

• Familiarity with Computer Rx pharmacy software

• Familiarity with pharmacy and in particular compounding SOP’s

• Possess the ability to teach and train the pharmacy staff

• Fluent in pharmacy operating systems

• Highly organized and detail-oriented

• Must be able to communicate clearly, professionally and effectively with staff and management

• Inventory management, independently lead projects, software training, and support

• Effective time management skills and a sense of urgency.

• Ability to multitask in a stressful environment.

• Good problem-solving abilities, ability to focus in a busy environment, and high attention to detail.

• Excellent communication and customer service skills.

• Pharmacy Technician Certification strongly preferred

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• Employee discounts on hims & hers online products

• 401k benefits with employer matching contribution

Conditions of Employment: 

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our  Global Candidate Privacy Statement .

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