Job Description
Job Summary For more than 20 years RSi has been a leading revenue cycle management service provider for the hospital and large physician practice market. RSi is searching for a visionary
Chief Technology Officer (CTO) to shape and lead the company’s technology vision, AI strategy, and customer-centric innovations. This
is not an IT role —the CTO will not run internal IT infrastructure but will instead
drive product-platform development, automation, and advanced analytics to ensure RSi remains a leader in revenue cycle transformation.
As a pivotal member of the
Executive Team , the CTO will report to the Chief Executive Officer and work alongside the Chief Operating Officer (COO), Chief Financial Officer (CFO), Chief Sales Officer (CSO), Chief Information/Chief Security Officer (CIO/CISO), Chief Client Officer (CCO), Chief of Staff (CoS), and VP of Human Resources. This role requires
a strategic thinker, an execution-driven leader, and a cultural fit —someone who recognizes that technology should drive business growth, empower teams, and elevate the customer experience.
Job Responsibilities - Technology Strategy & Innovation
- Define and execute RSi’s technology roadmap, focusing on AI, automation, analytics, and platform development.
- Research and implement emerging technologies (AI, ML, automation, etc.) to enhance RSi’s revenue cycle services.
- Ensure all tech investments align with business growth, market needs, and competitive differentiation.
- AI, Automation & Digital Transformation
- Develop AI-driven automation strategies to optimize patient debt collection, insurance recovery, and self-pay workflows.
- Enhance operational efficiency by automating key revenue cycle processes.
- Drive innovation in real-time data insights for internal teams and clients.
- Customer-Facing Product & Platform Development
- Lead the development of scalable, technology platform integrations to enhance customer engagement.
- Build and deploy data-driven products that improve hospital partnerships and financial outcomes.
- Ensure usability, security, and scalability of all customer-facing technology.
- Advanced Analytics & Data Intelligence
- Develop RSi’s next-generation analytics capabilities to provide actionable insights for clients and internal teams.
- Leverage AI and machine learning to enhance predictive modeling, revenue cycle forecasting, and decision intelligence.
- Work with cross-functional teams to integrate analytics into RSi’s service offerings.
- Building & Leading a High-Impact Tech Team
- Recruit and develop top-tier engineers, AI experts, and data scientists.
- Foster a culture of innovation, agility, and execution within the technology team.
- Align closely with the CIO/CISO organization, ensuring collaboration while maintaining clear functional separation.
- Cybersecurity & Compliance (in Collaboration with CIO/CISO)
- Ensure technology solutions adhere to HIPAA, SOC 1, SOC 2, and other regulatory requirements.
- Partner with the CIO/CISO to integrate security best practices into product and platform development without compromising speed and innovation.
Required Skills/Abilities - Effective communication in conveying complex technical information to both technical and non-technical stakeholders, building relationships, and driving strategic alignment.
- Strong knowledge of enterprise healthcare platforms (EPIC, Meditech, Cerner, etc.).
- Background in customer-facing technology, driving usability and engagement.
- Ability to align technology investments with business strategy and revenue growth.
Education And Experience - Previously or currently serves as a CTO for a larger organization
- 10-20+ years of technology leadership in healthcare, fintech, or SaaS platforms.
- Proven expertise in AI/ML, and automation
- Experience building and scaling tech teams from the ground up.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift at least 15 pounds at times.
Physical Requirements - Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift at least 15 pounds at times.
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