Job Description

805 E Guadalupe Rd Tempe Arizona, 85283, +1 (480) 5304707

Starting Pay: $15.00 / Hour

Position Description :

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards.

Essential Duties and Responsibilities :

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Maintains regular and consistent in-person attendance.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Stocks merchandise in appropriate area as assigned.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Key Values/Enabling Attributes :

• Trust – Making relationships as important as results; Doing the right thing even when no one is looking; Doing what we say we will do; Having the courage to resolve differences; Respecting the uniqueness of every individual.
• Collaboration – Engaging in unfiltered conflict around ideas; Apologizing when appropriate; Taking care of each other and the business; Achieving greatness as One Goodwill; Partnering with our communities to serve our customers.
• Engagement – Valuing attitude and aptitude; Being an ambassador of Goodwill; Going above and beyond; Having fun and celebrating successes; Making life better for those around us.
• Ownership – Leading by example; Driving operational excellence; Holding one another accountable; Making Goodwill better every day; Taking responsibility to initiate solutions.
• Innovation – Encouraging continuous learning; Willing to take risks; Transforming from common to exceptional; Promoting breakthrough thinking; Embracing change.

Minimum Qualifications (Education, Experience, Skills) :

• High School education or equivalent experience
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [email protected] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website ( to learn how to report it.

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