Job Description
**DESCRIPTION**
As an integral part of the business team, the **Assistant Business Manager** will provide exceptional support and expertise to external customers. In this role, you will collaborate with cross-functional teams to strengthen our services and capabilities with customer support including customer forms, data entry and reconciliation.
**RESPONSIBILITIES**
**As the Assistant Business Manager, you will:**
+ **Entering customer forms** including contract generation via customer portals, Acosta Sprint, Acosta Relay, and Excel
+ **Maintaining client financial tools** to create customer events and maintenance as required
+ **Overseeing trade reconciliation** such as responding to claims alerts, maintaining fund balances within client's metrics
+ **Reviewing order alerts** and verifying accurate pricing and promotions on customer orders
+ **Providing data support** like submissions of price changes, item setup requests and customer-facing information in customer portals
**QUALIFICATIONS**
**Education Requirements:**
+ High School Diploma/GED
+ Bachelor's Degree and /or Equivalent work experience
**Work Experience Requirements:**
+ 3+ years' experience in sales/consumer service in telecommunications or consumer service related industry
+ 3 - 5 years previous management experience in the telecommunications or consumer service related industry
+ Effective communication, presentation and interpersonal skills
+ Strong organizational skills with attention to detail
+ Experience working with any of the larger consumer electronics stores technology. Demonstrates passion for leading edge technology and product solutions.
+ Possess strong written and verbal communication, and working knowledge of Microsoft Office Suite
+ Payroll review and approvals experience preferred
+ Have a strong working knowledge of human resources policies and standard operating procedures
+ Experience conducting coaching, counseling and performance, positive reinforcement.
**Knowledge, Skills and Abilities Requirements:**
+ Excellent sales skills and demonstrated ability to meet or exceed performance standards
+ Ability to motivate and lead direct reports
+ Ability to work flexible hours, including evenings, weekends and holidays
+ Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
+ Maintain knowledge of all Samsung products - complete training and support associates with required training on current and upcoming products.
Acosta is an Equal Opportunity Employer
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**ABOUT US**
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
The Acosta Group, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. The Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Acosta Group reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
The Acosta Group, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. The Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
The Acosta Group is an Equal Opportunity Employer.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, please contact
[email protected], we will work with you to meet your needs, to the extent required by law.
By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category:** Administration
**Position Type:** Full time
**Business Unit:** Sales
**Salary Range:** $17.00 - $18.00
**Company:** Acosta Employee Holdco LLC
**Req ID:** 4165
Job Tags
Holiday work, Full time, Contract work, Work experience placement, Flexible hours, Afternoon shift,